Poling Around Studio Policies
Please contact us if you have any questions about the below policies.
Age Requirement
At Poling Around Studio, all sessions are exclusively available for individuals aged 19 and above. We regretfully cannot accommodate minors as attendees or participants.
Class Etiquette
Class Scheduling
Participants are required to sign up for classes in advance through our online booking system.
Attendance
Please arrive at least 10 minutes before your scheduled class to ensure adequate time for preparation.
Notify the studio of any late arrivals or cancellations.
The studio has 4 student poles and class size is a maximum of 8 students per class, with 1-2 students per pole.
Dress Code
Wear appropriate pole dance attire for safety and comfort. Nips and bits must be covered at all times.
Do not put on lotion 24 hours before your class.
Remove jewelry and rings to prevent injury and damage to equipment. If you have permanent jewelry or a watch you would like to wear, you can use a sweat band or athletic tape to cover it.
Street shoes or heels are not allowed. There will be a designated spot to put street shoes upon arrival.
Class Levels:
Participants are expected to attend classes that are appropriate for their skill level. See our class description on our website or contact us at info@polingaroundstudio.com.
Consult with instructors for level recommendations.
Respect
Poling Around Studio reserves the authority to decline services, classes, and other offerings to individuals who exhibit disrespect toward fellow students and/or instructors. Such behavior will not be condoned and may lead to an exclusion from all activities at Poling Around Studio.
Safety
Instructor Guidance
Always follow instructor guidance and instructions during class.
Report any concerns or discomfort to your instructor.
Under no circumstance should students teach one another. If this is a recurring issue, the student in question will be asked to leave class immediately.
Spotting
Instructors will provide spotting when needed to ensure safety.
All students must have a spotter and/or crash mat unless approved by the instructor.
Do not perform advanced moves without proper instruction and supervision.
Students are NOT allowed to spot other students.
Hygiene
Maintain proper personal hygiene, including clean clothing and personal grooming.
Injury Reporting
Report any injuries or discomfort to the studio immediately.
Seek medical attention if necessary.
Alcohol/Intoxication Policy
Under absolutely no circumstances are drugs or alcohol allowed within the studio premises. Consumption of alcoholic beverages prior to classes or events at the studio is strictly prohibited. Any individuals who arrive while intoxicated, impaired, or under the influence will be denied participation and may incur charges for their session. Poling Around Studio reserves the right to decline entry to or request the departure of anyone who appears to be under the influence of drugs, alcohol, or mind-altering substances, with no entitlement to a refund.
Photos and videos are not allowed without instructor permission. We respect people’s privacy and their right to consent to be in photos or videos.
Students are not allowed to practice any moves above their level. If policy is violated, students may be restricted and reviewed on a case-by-case basis. A first offense will result in a verbal warning. A second offense may result in automatic dismissal of classes as determined by management.
Non-adherence to follow studio safety policies will result in a first offense verbal warning. A second offense may result in automatic dismissal of classes as determined by management or instructor.
Class Policies
Class Tardiness
Entry will be restricted five minutes after the start of the class.
Once the doors are secured, they will not be reopened.
We recognize that unforeseen circumstances can occasionally impact punctuality, but this policy is implemented to ensure safety.
Proper warm-ups are vital in injury prevention.
The Late Cancellation policy is relevant in such cases, and no exceptions to this policy are granted.
Class Cancellation
Class cancellations are taken via our online schedule — Momence.
When you cancel your class with more than 4 hours notice, your session will be credited to your online profile for use at a later date (subject to expiration policies).
Late Cancellation Policy
If you cancel a class with less than 4 hours notice, your session will not be credited back to your online profile.
No Show Policy
By not showing up to your reserved class, you will lose your class credit and incur a $10 no show fee.
Class Booking Cut-Off Policy
Classes can not be booked within 4 hours of the class start time. This policy allows adequate time for instructors to prepare and ensures an optimal experience for all participants. Please plan your bookings accordingly to secure your spot in a class.
Waitlist & Standby
If a class is full, join the waitlist. Waitlist entries are processed on a first-come, first-served basis. If a spot becomes available, you will be automatically added, provided the class starts with more than 24 hours remaining. For classes starting within 24 hours, we will contact you to confirm your attendance. It is crucial to respond promptly; otherwise, we will move to the next person in line.
Upon successfully securing a spot from the waitlist, you will receive a confirmation email. By joining the waitlist, you authorize Poling Around Studio to charge your card on file if you are added to the class. Remember, it is your responsibility to remove yourself from the waitlist if it no longer fits your schedule.
Class Minimum
Although rare, we do reserve the right to cancel class should our participants' minimum not be met. In the event the studio needs to cancel a session, your class credit will remain in your account.
Studio Cancellation Policy
Poling Around Studio reserves the right to cancel classes due to unforeseen circumstances such as weather, illness, etc. Should the studio cancel a class, your class will be credited back to your online profile. Poling Around Studio will try to notify you as soon as a class has been canceled.
Payments
General
All sessions must be paid in full at the time of your booking. Please use our online schedule to make your reservations.
Students must sign a waiver before attending their first class. All students should arrive 10 minutes early to be set and and ready for when class begins.
Transfers & Refunds
All of our classes, workshops, series, services, memberships and gift certificates are not transferable to other clients, and cannot be combined with other discounted offers. We do not offer refunds of any kind. All sales are final.
Workshops & Series
Due to the progressive nature of our workshops and/or series, we suggest making sure you can attend every class in the series or workshop date before signing up – there are no makeup classes should you miss any of the dates. No refunds, credits or transfers are offered once you sign up for a series or workshop.
Workshops & Series
All registration fees for workshops taught by instructors are non-refundable unless Poling Around Studio cancels the workshop. We do not provide refunds if you change your mind or cannot attend. These workshops are unique and not regularly scheduled, so rescheduling is not possible. No refunds, credits or transfers are offered once you sign up for a series or workshop. Additionally, due to the special nature of these workshops, coupon codes or discounts are not applicable.